[nhallpotvin Contributions: 0Level 1☆]

I have created a workflow for Sales Orders with 2 states.

State 1: Create Button (before record load)

State 2: Custom Workflow Action

The workflow is set with conditions that the the Sales Orders status is not “Pending Fulfillment”. However, there seems to be no rhyme or reason to when the button appears or does not appear. If I change the conditions for the workflow to include pending fulfillment (to add the button) and then revert back, the button is still there.

The workflow doesn’t appear to be executing on every load of the Sales Order.

I know this is most likely not enough information, but I can answer questions that people have.

Thanks in advance.
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[al3xicon Contributions: 0Level 1☆]

Can you provide screenshots of how you have your WF set up?

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nhallpotvin replied on 03/20/2017, 06:14 AM: Uploaded the screenshot.

[Karl_Europart Contributions: 0Level 1☆]

I would say the condition should be on the button action and not the whole workflow.

[al3xicon Contributions: 0Level 1☆]

I think that you don’t want Sales Order : Status, but rather just “Status” as your condition. I do think it’s OK to be on the workflow instead of the action.

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