This topic contains 3 replies, has 0 voices, and was last updated by tect22 7 years, 6 months ago.

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  • #6406

    chuckles

    As of today a simple search for an invoice by number has started showing odd results. On some invoices I am getting the following error:

    ************** Exception Text **************

    System.Web.Services.Protocols.SoapException: An unexpected error occurred. Error ID: j2hrgo8z41wfc8536dho

    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)

    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.Invoke(String methodName, Object[] parameters).

    It does not do it on all invoices, but it always does it on the same invoices. This particular C# program has been running perfectly for several years. We are currently using 2015_2 version of webservices, but get the same error on 2016_1.

    Apparently we had an update Friday, so it could be related to that.

    Just wondering if anyone else has had a similar experience.

    Thanks in advance.
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  • #6407

    taylor@abptech.com

    I had an error like this for weeks when generating invoices via web services, though the error ID would change most of the time but would always be a garbage “unexpected error” result. The problem was that the default sales rep for the customer I was creating for didn’t have an email address on their employee record and there was a workflow that triggered on invoice creation that emailed that sales rep. So it errored out, but since you aren’t generating an invoice, it likely isn’t the exact case for you. I might start at seeing what workflows are triggered when that saved search is generated, it seems to be associated for when wrokflow exceptions/errors aren’t handled correctly.

  • #6408

    chuckles

    Thanks for the insight….could well be my situation….but now I am getting a different error. “Application ID mandatory but missing”….sigh….

  • #6409

    tect22

    Hi chuckles

    You need to create a application ID in Setup->Integration->Manage Integration->New.

    Below is the SuiteAnswer Link for using Application ID in your App:

    https://netsuite.custhelp.com/app/an…plication%20ID

    Tect

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