[ssilveri77]

I am using a workflow field to store the “old” value. I then want to use it in an email

{custworkflow_sv_list_price} is the workflow field name. When I put it in an email, it just shows the name as if it does not recognize it as a variable.

How can I use it?
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[k_dunc]

Hmm, sounds odd. When you look at your record, under System Notes > Workflow History (or Active Workflows), can you see that this field is set and contains the value you’re after?

Just BTW, what email type are you using: ‘Use Template’ or ‘Custom’? Are other fields working correctly?

[michoel]

Looks like you are missing the ‘$’ sign, it should be ${custworkflow_sv_list_price}

http://freemarker.org/docs/dgui_temp…insertion.html

[k_dunc]

Hi Michoel,

I think you’re right, only if the email that ssilveri77 created is an Email Template I believe. I think if it’s a Custom email (i.e., created within the Workflow Action), then this is not required.

[ssilveri77]

I am using custom. The $ is not needed as other fields work okay. Yes I can see the changed value under system. I am setting it from old. This does not appear to work on custom item fields. I can use the state field and it seem to be okay.

[michoel]

Originally posted by k_dunc

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I think you’re right, only if the email that ssilveri77 created is an Email Template I believe. I think if it’s a Custom email (i.e., created within the Workflow Action), then this is not required.

Ok, I stand corrected.. I typically use Email Templates

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