This topic contains 1 reply, has 0 voices, and was last updated by webbee 8 years, 6 months ago.

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  • #5286

    adityasrivalli

    Need help to understand if it is possible to track the scheduled search emails…something similar to the transaction email linking on customer record?

    I have created a scheduled saved search that has been setup to email customers with an update on their transactions. The email scheduling is working correctly but I am unable to locate where in NetSuite there is a record of what has been sent to the relevant recipients. Tried checking the respective Recipients(contact) and Author (employee) records, no luck.

    Thank you,
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  • #5287

    webbee

    Whenever mail is triggered and sent to customer from employee, than details get saved in their records under communication tab. You can check it out in customer or employee records.

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