This topic contains 1 reply, has 0 voices, and was last updated by webbee 8 years, 6 months ago.
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adityasrivalli- Contributions: 0
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Need help to understand if it is possible to track the scheduled search emails…something similar to the transaction email linking on customer record?
I have created a scheduled saved search that has been setup to email customers with an update on their transactions. The email scheduling is working correctly but I am unable to locate where in NetSuite there is a record of what has been sent to the relevant recipients. Tried checking the respective Recipients(contact) and Author (employee) records, no luck.
Thank you,
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webbee- Contributions: 0
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Whenever mail is triggered and sent to customer from employee, than details get saved in their records under communication tab. You can check it out in customer or employee records.
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