This topic contains 4 replies, has 0 voices, and was last updated by marcello.antolino 17 years, 9 months ago.

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  • #8748

    marcello.antolino

    Hi guys;

    2 days ago I experienced a problem during the morning (EST time) which either ‘fixed itself’ or by following conneciton tentatives I didn’t get it anymore.

    But today it’s being all day like this: for SOME views that expose custom record types the catalog is empty – NO FIELDS at all.

    I opened a support ticket but got no answer so far. When I try to perofrm a query on those tables I get this error:

    Error: Could not find any column information for tableroject_case_status. (State:01000, Native Code: 0)

    and a message: “Database name has changed. Would you like to refresh the catalog?”

    Even refreshing it, I can’t see the fields or query the data.

    This is CRITIAL to us, any help appreciated.

    Thanks,
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  • #8749

    ivan.parra

    RE: Table catalog not being filled in – SHOWSTOPPER

    I see your query and we are working on a solution.

  • #8750

    marcello.antolino

    RE: Table catalog not being filled in – SHOWSTOPPER

    Hi Ivan,

    it was working this morning and JUST stopped again.

    Could it be related to some process that refreshes the views daily? If that helps you, I just edited some custom record type fields a few minutes ago.

    Do you have more info on that and maybe an ETA?

    Thanks a lot!

    Originally posted by ivan.parra

    I see your query and we are working on a solution.

  • #8751

    ivan.parra

    RE: Table catalog not being filled in – SHOWSTOPPER

    You should be good now. Let me know if it happens again.

  • #8752

    marcello.antolino

    Thanks Ivan!

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