This topic contains 7 replies, has 0 voices, and was last updated by rnedelkow 8 years ago.

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  • #6608

    karenn

    Hello all,

    We suddenly have something bizarre happening. We have a SuiteTalk Console app(C#) that runs nightly and has been running for months without issue. Suddenly yesterday it is not working properly.

    It runs a saved search and then processes each result. If we run the search in the UI in NetSuite it comes back with the correct result set. We run the console app which calls the exact same search and it comes back with 8 times the UI search results. Each item is duplicated 8 times. I am at a loss to explain this. The job already takes forever to run and to let it go through it 7 additional times for each item…the job will never finish.

    Any ideas?

    Thanks,

    Karen
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  • #6609

    chanarbon

    Hi @karenn,

    For this concern, are you using the option for body fields only? Do you see any distinct details among the results?

  • #6610

    karenn

    Hi chanarbon,

    It’s a Item search not transaction search. Thanks!

  • #6611

    noehcc

    karenn

    check the code first of the application and review the web service log if the data results passed are correct.

  • #6612

    karenn

    Every looks correct, just not the results in webservices. UI is perfect

  • #6613

    fjannelle

    This is likely to be related to existing defect #415810. I would suggest filing a case and have it attached to the defect to expedite its resolution.

    Best regards,

  • #6614

    karenn

    Well, it seems we cannot see that defect description so not sure if it is the same thing or not.. ๐Ÿ™

  • #6615

    rnedelkow

    fyi – Defect 415810 was related to SuiteScript > Server Side Script > Item Saved Search > Duplicate results are returned as results of the Item Saved Search referenced in the Scheduled Scripts. This should have been resolved on 10/7.

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