This topic contains 4 replies, has 0 voices, and was last updated by dominicb 6 years, 9 months ago.

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  • #22577

    n.tiwari@manduka.com

    Hi,

    For a customer search that I am trying to do, it should only pull customers that have SOs with $0 amount only. But when I run the search I get customers which has a mix of $0 and greater than $0 amount SOs in them. How do I fix this? Attached is my criteria of the customer search.

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  • #22578

    eleran

    Add 1 more criteria

    Transaction : Main Line is true

    worked for me

  • #22579

    n.tiwari@manduka.com

    eleran Thanks for the suggestion. It significantly reduced my results but I still get the customers having sales orders amount greater than 0.

  • #22580

    pcutler

    Originally posted by n.tiwari@manduka.com

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    eleran Thanks for the suggestion. It significantly reduced my results but I still get the customers having sales orders amount greater than 0.

    This search would give you all customers having $0 sales orders, who may also have non-zero sales orders. To search for customers with only $0 sales orders, you will have to use grouping and specify that the min and max amounts are $0.

  • #22581

    dominicb

    I'd tackle it a different way and run a transaction search instead:

    Criteria:

    Type: Sales Order

    Main Line: True

    Amount: Is 0.00

    Date: (if appropriate for your case)

    Results:

    Customer:Name: Group

    Document Number

    Results:SORT BY

    Customer:Name

    That should give you a result set of customer names, and the option to drill down to transaction level.

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