[nic kcd]

Has anyone had any issues with getting a saved search to send when a record is created, but it will send when the record is updated?

I made sure it was public, even tried to run unrestricted in case it is some sort of permission issue. Like I said it sends on update, so i don't really think it is a permission issue.
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[torin@aminian.com]

Are there any fields selected under the updated fields subtab? Perhaps that is the issue.

[mwhite@hgyp.com]

Make sure you're listed as the owner of the Saved Search that is sending the email. NetSuite is weird about email settings on searches configured by non-owners, regardless of permissions.

[nic kcd]

ironside and mwhite@hgyp.com good suggestions, I have tried both.

I was thinking maybe it was some issue with scripting going on in the background that is preventing the search from being sent when it is created. Then again I feel like the search results and the record itself, but I am banging my head here.

[pcutler]

If you are using recipients from the results, try adding yourself as a specific recipient so you can see if the issue is with the search result data.

[tim.xu]

Hi nic,

I am experiencing the same issue. Recently the alerts are not sending when on creation. Updates is still sending as usual.

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