[tshearer]

(C# if possible) Can someone point me to a sample for finding a list of Cases related to an Issue.

Many thanks!
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[moonparas]

Hi,

You may run a Case Saved Search to generate Cases linked to an Issue record

Below is an example of Case Saved Search to generate Cases linked to Issue number 10001

1. Navigate to Lists > Search > Saved Searches > New

2. Select Case as Search Type

3. Under Criteria tab > Standard sub tab > locate Issues Fields… (joined fields) under Filters

4. Select Number > enter the Issue Number on the Value field (Example: 10001)

5. Click Set button

6. Under Results tab > Columns > add the Case Fields and Issue fields (joined fields) > Example:

Number

Subject

Stage

Status

Issue : Number

Issue : Abstract

7. Click Save and Run

For additional information, refer to the following SuiteAnswers Help topics:

Defining an Advanced Search (ID: 8418)

Related Records Fields Available for Advanced Searches (ID: 8433)

I hope this helps.

[nrao]

Originally posted by tshearer

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(C# if possible) Can someone point me to a sample for finding a list of Cases related to an Issue.

Many thanks!

Hi,

Please refer to the sample SOAP below. As suggested above you can create a Case Search in the UI and then refer to it via Web Services using the Advanced Search or create the search via web services :

207 //List the internal id of the issue the cases are attach to

Hope this helps.

Thanks

[Author]

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