Forums › Cached › Customization › Searches / List Views

This topic contains 3 replies, has 0 voices, and was last updated by ScottW 8 years ago.

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  • August 29, 2016 at 9:37 am #5147

    ScottW

    Is anyone else having an issue when using Item Searches they are getting a Time out error and it forces you to log back in? It seems every time we do an item search we are seeing the same result company wide.
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  • August 29, 2016 at 10:13 am #5148

    al3xicon

    No issues running item searches (saved or ad hoc) here. I would open a support case w/ NS for sure if you haven’t already.

  • August 29, 2016 at 10:24 am #5149

    zackb22

    Are they previously created saved searches or new saved searches as well? It could possibly be a server migration thing. Is the URL switching from NA1 to NA2 or vice versa?

  • November 11, 2016 at 8:34 am #5150

    ScottW

    Just incase anyone was interested in the outcome. The solution is in the saved URL that was book marked in the browser or on the dashboard. Old searches / reports were using the system.netsuite.com as the base url and the new url needs to be system.na2.netsuite.com When this is corrected to the saved URLs the issues are resolved.

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