This topic contains 4 replies, has 0 voices, and was last updated by trimblee 11 years, 7 months ago.

  • Author
    Posts
  • #7223

    SiriusAnalytical

    Hi All

    Just recently, in the last day in fact, the sum on my General Ledger report is wrong. The BFwd and final Balance figure are the same. Basically, the sum line is not taking into account the transactions during the month, despite the totals in the Debit and Credit columns being correct! So far, only the GL report seems to be affected.

    Can anyone shed any light on this for me?

    Many thanks, Rebecca

    Sirius Analytical
    This is a cached copy. Click here to see the original post.

  • #7224

    trimblee

    RE: Incorrect Sum showing on General Ledger

    Hmmm, just checked this, and noticing the same behavior. When I export the GL report to Excel, it’s correct. But when you view it in the system, the final balance is the same as the balance/fwd number, as you describe. The problem is the with the final balance number.

    Have you reported this to NetSuite? Please post back what you hear, I will as well.

    Evan

  • #7225

    SiriusAnalytical

    RE: Incorrect Sum showing on General Ledger

    Hi Evan

    Yes I have, I raised a case this morning.

    Hopefully will be resolved soon, I will post any progress.

    Regards, Rebecca

  • #7226

    SiriusAnalytical

    RE: Incorrect Sum showing on General Ledger

    It’s an existing issue – reported late last week. S1 priority so should be resolved imminently.

  • #7227

    trimblee

    RE: Incorrect Sum showing on General Ledger

    Yep, my case was joined to the defect as well

    Defect 248804

    Fix release is scheduled for tomorrow night.

    Evan

You must be logged in to reply to this topic.