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This topic contains 1 reply, has 0 voices, and was last updated by corey 12 years, 1 month ago.

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  • October 1, 2012 at 5:22 pm #24298

    corey

    Is there any way to keep csv imported cases form triggering the territories? I am trying to import a bunch of historical (closed) cases and I need to keep the assigned to field the same as the legacy system these are coming from.

    I would hate to have to inactivate all the territories before we import.
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  • October 2, 2012 at 5:14 pm #24299

    corey

    RE: Importing Support Cases activates Territory

    Giving you guys one more day for some brilliant alternative process before I have to inactivate our territories

    Turns out it's not a big deal right now as there are only two territories that are affected, but still….

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