This topic contains 4 replies, has 0 voices, and was last updated by Olivier Gagnon NC 7 years, 11 months ago.

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  • #9663

    mrdennisclark

    I was wondering if anyone had this problem before? I was importing POs and the header records pointed to the incorrect detail record. I wonder what would cause this ? formulas? or special characters ?
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  • #9664

    Olivier Gagnon NC

    Did you give all related lines in your CSV the same Extyernal ID? What did you use to tie lines together?


    mrdennisclark replied on 12/19/2016, 07:22 AM: do you have any other suggestions ? These we tied together by an application number. Have you ever heard of this happening before? This became quite an issue because I was importing a couple of hundred records.

  • #9665

    mrdennisclark

    I used used a application number ( we process grants) to tie the hdr and dtl records together. I have done this a number of times in the past but was wondering if formulas or special characters may have been in the file. Did you ever see a result like this before?

  • #9666

    Olivier Gagnon NC

    Hmm, no, haven’t seen anything like that. I’ve seen mismatches but they were due to explainable data errors in the files. Sorry, don’t have anything to more to offer.


    mrdennisclark replied on 12/20/2016, 11:39 AM: Someone mentioned the fact that I had commas in the vendor name fields ( e.g ABC, Inc) that may have caused an error with the csv import ( even though I am importing vendor internal id); I had the vendor name on the file as an extra fields ( ie. not imported). Does this sound plausible?

  • #9667

    Olivier Gagnon NC

    Well, typically Excel will deal with commas within cells well, as it wraps it with quotation marks. “ABC, Inc” is a valid CSV value. However, if you have cells with “, such as say the length of something being in inches, that would be bad.

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