This topic contains 2 replies, has 0 voices, and was last updated by pbrilino 8 years, 1 month ago.

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  • #1946

    pbrilino

    I’m trying to retrieve a list of custom records in a scriptable template that will be sent from an invoice. I’ve referenced this SuiteAnswers article below, but I still can’t get it right. I have a custom record where the field custrecord_ntnx_lic_tran_num refers to a transaction list field on the custom record where record is parent is checked. The custom record id is customrecord_ntnx_license

    Here’s my template content:

    PHP Code:


    ย ย ${sublistLicense.custrecord_ntnx_lic_sku},${sublistLicense.custrecord_ntnx_lic_start_date}ย #list>ย 

    When I preview the template, no content shows up. What am I missing?

    Thanks,

    Patrick
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  • #1947

    chanarbon

    Hi Patrick,

    I was able to replicate the scenario that you are experiencing. I am wondering if you have checked out the alternate solution for that query which can be found on SuiteAnswers ID (https://netsuite.custhelp.com/app/an…il/a_id/49137/). According to the mentioned SuiteAnswers, that capability is still an enhancements and tracked with ID 304767. Please tell us if this solution works on your end.

  • #1948

    pbrilino

    Hello,

    Thanks for the suggestion. It looks like this is for advanced HTML/PDF forms, not scriptable email templates. Would the same solution apply to scriptable email templates? The SuiteAnswers article I linked to above makes me think this is supported in scriptable email template without any custom SuiteScript. Is this not the case?

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