This topic contains 2 replies, has 0 voices, and was last updated by cdelacruz 8 years, 9 months ago.

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  • #2910

    JCirocco

    I am sure this must be a setting somewhere but one of my customers, all the default forms are displaying the Display Name only instead of the item/display name. I went to customize the forms they use (Quote, SO, Invoice) and in the print fields there is no additional field to check to print the item number on the line. Under General Preferences I do have checked the preference Show Display Name with Item Codes.
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  • #2911

    eleran

    Ours print out the item name/number I have attached a screenshot of the settings I believe control that. Let me know if this helps or is at least moving towards helping

  • #2912

    cdelacruz

    Hello,

    According to the Field Level Help of Display Name/Code field:The display name prints in the Item column of sales forms. If this item is a member of a kit, this name appears in the Item column when the Print Items box is checked.

    If you do not enter a display name, the item name appears on printed forms.

    Could this be the reason why it’s printing the Display Name and not the Item Name/Number?

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