This topic contains 2 replies, has 0 voices, and was last updated by bchamblee@sourcebb.com 9 years, 9 months ago.

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  • #23995

    bchamblee@sourcebb.com

    I have many vendors that bill us on a weekly basis, so I found that it was quicker with this to load the invoices through an import. Before the upgrade, I knew that it was possible to load a duplicate invoice number for a specific vendor and had accepted that as a possible downfall – so if I received an invoice that wasn't current, I would verify before including on the import.

    After the upgrade, if I am trying to load an invoice # that has previously been entered for any vendor – it will not import – and I get the failure message "A record with this ID already exists. You must enter a unique ID in order to create or update this record". Because we utilize a substantial number of small subcontractors – who number sequentially on their invoices – we do have a lot of duplications in the low numbers. Anybody else affected by this? Is there a work around?
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  • #23996

    gdelvec

    Try turning off Duplicate Number Warnings. On the menu, go to Home > Set Preferences > Transactions and un-check Duplicate Number Warnings. That should allow that user to perform the import without the Duplicate Error warning.

  • #23997

    bchamblee@sourcebb.com

    But that will take away the notice on duplicates for a same vendor. My problem is that on an import, invoices get rejected if there is that invoice number for any vendor in Netsuite.

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