This topic contains 1 reply, has 0 voices, and was last updated by vdeymos 9 years, 8 months ago.

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  • #7733

    robyn@cheekfrills.co.uk

    Im new to Netsuite and trying to add a discount to the total invoice, however every time I add the discount either in percentage or value it adds to the net total rather than deducts. You would think this would be pretty straight forward using the fields provided but so far, no luck!

    Could this be something to do with the original set up or am I missing something really obvious?
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  • #7734

    vdeymos

    Are you entering the percentage or value in the negative? If you are applying let’s say a 20% discount for the whole invoice, please add -20% on the Rate tab. If you want to discount a specific item, add -20% directly below the item you’re discounting.

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