[psusca]

We switched to the Custom Segments introduced by NetSuite from a couple of custom fields to keep track of what Industries are customers are in. For example one Parent Industry is Aerospace and the subsegments under Aerospace we have the following:

ID Value Parent

2 Aerospace

10 Air Cargo Aerospace

11 Aircraft Manufacturers Aerospace

12 Aircraft Repair and Maintenance Aerospace

13 Space Aerospace

14 Airlines Aerospace

If I run a saved search I can set in the Criteria to either the “Parent” or the “Value” field which is shown as “Name”. So if I want to run a search for those customers who are in the Aerospace industry I would just set the criteria for Parent = “Aerospace”.

However, in using the Report Builder or using Suite Analytics via ODBC you can not access the “Parent” field just the “Name” field. This is a major drawback to using Custom Segments and I can’t understand why NetSuite does not give us access to the “Parent” field in either the Report Builder nor via ODBC.

Pete
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