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  • #23307

    R3T1CAL

    Hi –

    I'm trying to set the value of a custom field based of the value "set by" for a specific system notes context.

    Business Requirement:

    My fulfillment team has a custom field called "order picker" which displays who picked the order. Currently it's set manually at the time they print the picking ticket. I think I could speed up the picking process a lot by utilizing the "Print Picking Tickets" in batch feature. I have a search that can find and display the user who printed the picking ticket via system notes, I want to set the value of "Order Picker" to the user who caused the sales order to be seen by the search.

    So far I created a search that retrieves the information on who printed the order via "Print Picking Tickets" criteria as follows:

    Type
    is Sales Order

    Main Line
    is true

    System Notes : Field
    is Printed Picking Ticket

    Applying Transaction : Type
    is not Item Fulfillment

    Order Picker (Custom Body)
    is – unassigned –

    Class
    is OttoFrei.com

    Status
    is Sales Order:Pending Fulfillment

    My idea is to use a workflow that monitors the results of this search. When a record is added to the search the order picker field is set to the name of the user who caused the record to be seen by the search. Is there a formula I could use in the workflow action that would retrieve the value of set by or the name of the user who cause the search I mentioned above to see the sales order that needed an update.
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