This topic contains 1 reply, has 0 voices, and was last updated by Olivier Gagnon NC 6 years, 11 months ago.

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  • #24117

    SooS

    Hi all,

    First hope, you having a great day and thank you for your help.

    I am facing a weird situation today, I am trying to update some custom fields on a sales order (main).

    The fields are all set to normal but set to disabled on all Forms. To avoid any issue i am using the standard form to match the fields on the import.

    When i launch the import, my result is successful (all records updated). Nevertheless, when i go to the records nothing has been updated.

    Thanks to the system notes i can see that the import did update another useless field (example new Check box which is now filed with F).

    Thanks guys

    SooS
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  • #24118

    Olivier Gagnon NC

    Well CSV cannot update disabled fields, but it sounds like you correctly dealt with that by switching to the Standard form. So, not sure what the issue could be.

    Silly question, but do your custom fields correctly have their "Store Value" box ticked in?

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