This topic contains 2 replies, has 0 voices, and was last updated by eleran 8 years, 11 months ago.

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  • #9046

    eleran

    we have a lot of return auths that are really old and have a status of pending receipt. I would like these to all be closed so they do not affect customer balances. Can this be done with CSv import or some other tool?
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  • #9047

    rnedelkow

    Depending on the number of records, you could try inline editing to delete multiple records at one time, or ask Support to enable a mass delete option for you. Once enabled, go to Lists > Mass Update > Mass Updates > Transactions > Delete Transactions. Then create a saved search that pulls up the transactions you want to delete. Here are a couple of related SuiteAnswers:

    https://netsuite.custhelp.com/app/an…20transactions

    https://netsuite.custhelp.com/app/an…20transactions

  • #9048

    eleran

    Actually I found the answer. You can close these from a CSv but the field you need is hidden in a subfolder. There is a field called closed and you just make that true. Thanks.

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