[JBounds-OR]

Is it possible to automatically add a particular line item to a sales order after CSV import? We’d only need this for a specific customer (rather than all CSV imports). I took a look a workflows but hit a dead-end.
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[markluu]

Hi JBounds-OR,

I think the best and easiest way would be to simply add it to the original CSV File. Workflows cannot access line items as far as I am aware so its normal you hit a dead-end. Another way would be to write a script to do that, but adding a line in the original CSV would be ideal.

[JBounds-OR]

Are there any sample scripts to look at then? It’s not such a big deal when it’s a handful of orders, but we’re getting towards holiday season and order volume for this particular customer is going to get unwieldy.

[markluu]

There are a few samples of scripts you can find in the help, but I don’t think you will find one that could be specific to your case.

For example, I believe in your case you would need a user event script that will execute only for the specific customer and only when it is a CSV import. Right before saving the sales order, you would add the line you were referring to.

Hope this helps,

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