Forums › Cached › Customization › Searches / List Views

This topic contains 3 replies, has 0 voices, and was last updated by ScottW 7 years, 12 months ago.

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  • August 29, 2016 at 9:37 am #5147 Score: 0

    ScottW
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    Is anyone else having an issue when using Item Searches they are getting a Time out error and it forces you to log back in? It seems every time we do an item search we are seeing the same result company wide.
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  • August 29, 2016 at 10:13 am #5148 Score: 0

    al3xicon
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    No issues running item searches (saved or ad hoc) here. I would open a support case w/ NS for sure if you haven’t already.

  • August 29, 2016 at 10:24 am #5149 Score: 0

    zackb22
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    Are they previously created saved searches or new saved searches as well? It could possibly be a server migration thing. Is the URL switching from NA1 to NA2 or vice versa?

  • November 11, 2016 at 8:34 am #5150 Score: 0

    ScottW
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    Just incase anyone was interested in the outcome. The solution is in the saved URL that was book marked in the browser or on the dashboard. Old searches / reports were using the system.netsuite.com as the base url and the new url needs to be system.na2.netsuite.com When this is corrected to the saved URLs the issues are resolved.

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